How LIT ChatBot collects, uses and protects your information
Welcome to LIT ChatBot ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our platform at https://chatbot.golog.in and any associated services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
When visitors interact with the chatbot widget embedded on your website, we collect conversation messages, visitor names, email addresses and phone numbers as configured by you through lead capture questions. This data is stored in your account and is accessible only to you.
We do not sell, trade or rent your personal information to third parties. We may share data in the following limited circumstances:
We retain your account data for as long as your account is active or as needed to provide services. Chat history and visitor data are stored for 12 months unless you delete them earlier from your dashboard. Upon account deletion, your data is permanently removed within 30 days.
We implement industry-standard security measures including TLS encryption for data in transit, hashed passwords (never stored in plaintext), regular security audits and role-based access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights:
To exercise these rights, contact us at support@litchatbot.com. We respond to requests within 30 days.
We use strictly necessary cookies to maintain your authentication session. We do not use advertising or tracking cookies. You can disable cookies in your browser, but this may affect your ability to log in and use the dashboard.
Our services are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately.
Your data may be processed on servers located outside your country. We ensure appropriate safeguards are in place for all international transfers in compliance with applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website at least 14 days before changes take effect. Your continued use of our services after changes constitutes acceptance.
If you have questions about this Privacy Policy or our data practices, please contact us: